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The Paradox of E-commerce: A Quest to Reduce Footprints through Process and Business Model Innovation

SB'13 Audio

What do the latest data analyses say about the footprint comparison between e-commerce and its brick-and-mortar equivalents? What conditions would make e-commerce more efficient, and what does that imply about viable business model offshoot ideas? How will innovative partnerships, such as the one between USPS and UPS, change the game?

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