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The MultiCapital Scorecard: Following Up on Lessons Learned from a Leading Pilot Application

Many attempts have been made to operationalize the measurement and reporting of organizational performance in all of its dimensions, including social, economic and environmental. Most such efforts have fallen short, however, largely because of their failure to adequately address sustainability context, which requires that social, economic and ecological thresholds in the world be taken explicitly into account when attempting to assess the performance of organizations. Integrated reporting, in other words, must be science- and thresholds-based. This session brings an update on Ben & Jerry’s journey as the company attempts to test a pilot version of the MultiCapital Scorecard™ and understand what version of performance metrics employing context-based principles might work best.

Rob Michalak, GLOBAL DIRECTOR OF SOCIAL MISSION, BEN & JERRY'S

Mark McElroy, EXECUTIVE DIRECTOR, CENTER FOR SUSTAINABLE ORGANIZATIONS

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