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Operating Models for the Future of Consumption

A report from the World Economic Forum, Operating Models for the Future of Consumption seeks to inspire industry leaders to action to change how they lead and transform their enterprises while ensuring inclusive growth for the workforces they employ and the customers they serve.

The report presents a perspective on the future of consumer-focused enterprises, identifies essential characteristics that companies of the digital age must integrate into their operating models, and highlights the significant societal challenges that are underway and the commensurate call to action.

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