SB'14 San Diego FAQ

Frequently Asked Questions

Location and Dates

Where is SB'14 San Diego taking place?
SB'14 San Diego will take place at the Paradise Point Hotel & Spa in San Diego, California. Their direct address is 1404 Vacation Road, San Diego, CA 92109.
What are the conference dates?
Monday, June 2nd - Thursday, June 5th 2014. The workshops (accessible to All-Event pass types and 1-day passes for Monday only) start at 8:30am or 9:00am on Monday, the Opening Night begins at 5:00pm on Monday, and the closing session ends at 6:00pm on Thursday evening.

Hotel & Travel

What is the weather like in San Diego in June?
Although Southern California is generally known for its sun, the term 'June Gloom' doesn't come without reason. Mornings and nights can still be chilly (and breezy) with the marine layer usually burning off by mid-day. The afternoons are generally warm and sunny, but to play it safe, we recommend you wear layers.
Are there special hotel rates for SB'14 San Diego conference attendees?
Paradise Point hotel rooms are now fully booked. But don't get too high strung on fear of missing out; several hundred SB attendees will be convening at our second hotel just across the way; the Hyatt Mission Bay.
The Hyatt Mission Bay is just a mile down the street from Paradise Point and is a wonderful choice for your stay. A very large group of attendees will be staying here, and we have transportation to and from Paradise Point set up, so attendees can go back and forth easily throughout the conference days (and nights).

Need something more economical? We recommend booking at the nearby Bahia Resort.  Located right across the bay from Paradise Point, and with rooms starting at $169, this is a great option that helps you stay within budget. We also encourage attendees to participate in the sharing economy by booking with airbnb.
I tried to book a room but the hotel was full. What now?

Hyatt Mission Bay:The Hyatt Mission Bay is just a mile down the street from Paradise Point and is a wonderful choice for your stay. A very large group of attendees will be staying here, and we have transportation to and from Paradise Point set up, so attendees can go back and forth easily throughout the conference days (and nights).

Need something more economical? We recommend booking at the nearby Bahia Resort.  Located right across the bay from Paradise Point, and with rooms starting at $169, this is a great option that helps you stay within budget. We also encourage attendees to participate in the sharing economy by booking with airbnb.
What is the Hotel Cancellation Policy?
Paradise Point allows guests to cancel bookings up to 72 hours before their check in date. Any guests cancelling after that will be charged 1 night's stay + tax.

The Hyatt Mission Bay allows cancellations up to 24 hours in advance. Anything cancelled within the 24 hour period will be charged 1 night's stay + tax.
Are there special flight rates for SB'14 San Diego conference attendees?
Thanks to our travel partner, Virgin America, we are happy to extend a 5% discount off flights to and from the San Diego International Airport (SAN). Go to the Virgin America flight booking page, select travel dates between May 30 - June 8, and use code: MCVXSB14 to administer the discount. Safe travels!
How do I request a visa invitation to attend?
If you need an invitation letter to obtain a visa to visit the US and attend SB'14 San Diego, we can help with that. You can request a visa invitation letter by sending an email to connect@sustainablebrands.com.

Make sure to include the following information in your e-mail:
First, middle, and last name as listed on passport
Country of origin
Passport number
Passport expiration date
Date of birth
Full address of your local United States embassy/consulate
Fax number of your local United States embassy/consulate

Please note that a visa invitation letter to attend SB'14 San Diego does not guarantee a visa. This decision is still up to the US Immigration authorities.

Registration

What is the cost to attend?
The registration cost depends on a number of factors, from what pass-type you buy to how far in advance you buy your ticket. The sooner you register, the better, to ensure you receive the best possible price on passes. For a full list of prices and expiration dates, please visit the SB'14 San Diego Registration Page.
How do I register?
Please register for the SB'14 San Diego conference by visiting the SB'14 San Diego Registration page.
I received a registration discount code, how can I apply this to my registration?
Once you choose the pass type you are trying to register for on the registration page, a field should pop up asking you to enter your code. Enter your code, and the discount will automatically be applied at checkout.

If you are registering for a Speaker, Volunteer, Media Partner, or Exhibit Staff pass, your code requires a private registration link that you will not find on the public registration page. This link should have been shared with you at the same time you received your code, but if you don't have the link, or are having trouble applying your code to your registration, please reach out to the SB'14 San Diego Customer Service team Connect@sustainablebrands.com.
As a student, educator, non-profit or start-up I cannot afford the current registration price. How can I attend?
We understand tight budgets may limit certain groups' ability to attend. Therefore, we are happy to offer students, non-profits and academic institutions 40% off the current registration price for SB'14 San Diego passes. To take advantage of the discount, please contact us with your email address directly related to your school or organization, or link to your organization's website.
What payment methods are available?
We accept all major credit cards for registrations completed online. If you need to pay by check, or wire transfer, please call our office at +1 415.626.212 and we will be happy to process your registration by phone.
What is the cancellation policy?
If you must cancel for any reason you must notify us in writing by May 19th, 2014, for a refund less a $100 processing fee. Cancellations received after this date are non-refundable.

For cancellations after May 19th, 2014, we are able to provide a credit for 50% of the amount paid, to use towards next year's conference registration fee. The credit expires June 5th, 2015 and cannot be use after that date.

*Please note that refunds do not apply to Expo-Only passes.

For questions about registration or assistance with any registration problems, please contact us.
Are attendee substitutions permitted?
We are happy to substitute your registration to another person if you provide authorization and the substitute's full name, title, company, and e-mail to the Sustainable Brands team by May 19th, 2014.
Why send a team?
Sending teams is a great way to get everyone on the same page starting, starting with the core team you send to SB'14 San Diego. Sending more members from your team ensures that this group can bring conference takeaways such as the knowledge, inspiration, and fresh perspective, back to the office to implement together. After all, we all know there is power in numbers!

Having more members of your team in attendance ensures that your organization maximizes the benefits of attending by being able to sit in on more sessions and also ensures your maximization of the opportunity to network during breaks and special events throughout the conference.

To encourage larger teams at the conference, we are happy to offer a 4th pass on a complimentary basis when you register for 3 passes at the current full price. This offer cannot be combined with other offers, and is only applicable to 4 identical pass types. To take advantage of our group discount, contact our Registration Customer Service team at connect@sustainablebrands.com.
What is included in registration for SB'14 San Diego
Each conference pass will include breakfast and lunch, as well as refreshments and light snacks provided during all morning and afternoon breaks. Dinner will be included Wednesday night during our SB Barbecue event. We'll also have an array of unconventional and awesome networking opportunities such as morning yoga sessions, surf lessons and beach bonfires. Be sure to check out the event program and schedule for updates to special events offered!

Miscellaneous

Where can I find the schedule of events for SB'14 San Diego?
You can preview the schedule at www.sb14sd.com/schedule. Be sure to check back for updates as our programming gets finalized closer to our event!
What is the recommended conference attire?
We recommend business casual attire throughout the conference. Meeting room temperatures tend to be cool and San Diego is known for its June gloom. We suggest you wear layers of clothing for comfort and flexibility.
Will conference presentations be available after the event?
We will begin uploading video of the plenary sessions, audio from breakout workshops, and slideshows from most presentations, as soon as the conference comes to a close. Attendees will be notified of the availability of these resources via e-mail. Be sure to check out all of the videos and presentations from our past SB events archived in our Learning Library.
Still can't find an answer to your question?

Our Customer Service team will be happy to assist you with any further inquiries you might have. You can reach us by email at connect@sustainablebrands.com or you can call us during normal office hours Monday - Friday 9:00am - 6:00pm PST at +1 415.626.2212

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