Thought Leadership and Sustainability: As Within, So Without
The more things change, the more they stay the same. Like most clichés, this one conveys some truth, as do words attributed to ancient Greek poet Hermesianax: “As within, so without.” Those who have endured inner-work fully enough to enjoy the outward results will attest that self-awareness leads to empowerment, which in turn leads to voice. Leadership, expressed through courage and contribution over passivity and disengagement, begins when we recognize our potential and accept the responsibility that goes with it. As within, so without.
So what does this have to do with sustainability? Everything. Truly sustainable sustainability - the kind that occurs when a critical mass internalizes new ways of thinking and being and leverages that into organizational and societal change – begins with the transformation of individuals.
“We live in a Knowledge Worker Age,” explains leadership authority Steven Covey in The Eighth Habit, “but operate our organizations in a controlling Industrial Age model that absolutely suppresses the release of human potential. Voice is essentially irrelevant.” As we struggle to implement sustainability and transition to the new economy, we keep bumping up against the apathy inherent in the dominant industrial mindset.
Fact is, most people show up at the office to perform a job, not to find fulfillment or contribute to the greater good. Is it any wonder they don’t embrace the above-and–beyond, uncompensated, under-appreciated job duty that they perceive sustainability to be? Today’s work environment was simply not designed to utilize and validate the human potential that has been long been sidelined in the single-minded pursuit of profits.
No surprises, therefore, that there is an excess of management and a dearth of leadership concerning sustainability. The metrics-based frameworks that are presented at global conferences and rolled out by C-suites are a necessary start, but they alone cannot fulfill the transformative work entailed in the paradigm shift to a sustainable future. This is an inconvenient truth that many CEOS and even CSR execs have forgotten, and most managers still have yet to learn.
Happily, influential leaders and organizations that manage to overcome the inertia have the potential to open the floodgates for sustainable change. A few are already giving us a glimpse of the cascading ripples that can occur from acts of inspired thought leadership.
This Time, It’s Personal
As a sustainability consultant, I've noticed that thought leadership as a method of branding is generally misunderstood and underutilized. On a practical level, many don't seem to understand how to do it. While organizational-level demonstrations of sustainability such as mission statements, awards, rankings, and reporting are important, thought leadership alone has the power to capture the imagination and galvanize the momentum necessary to execute big ideas. Where, for example, would Apple be without the thought leadership of Steve Jobs? It puts a face on a company’s brand, embodies values, and expresses dedication compassion, humility, and purpose. It can inject a company’s brand with authenticity and transparency surpassing that of other communications strategies.
Wal-Mart exemplifies the value of thought leadership for sustainability. Together with its suppliers, it has achieved prodigious results through initiatives such as the Wal-Mart Sustainability Supplier Assessment, which my own consulting firm has been privileged to use with clients. We can easily forget that before the company formulated such aggressive and groundbreaking strategies, one person had to assume the uncomfortable role of responding to environmental negligence and then engage employees to change the culture. In a singular act of thought leadership in 2005, former Wal-Mart CEO Lee Scott inspired a sea change in his famous speech 21st Century Leadership.
Today, Wal-Mart’s programs are accelerating sustainability among thousands of businesses from mom-and-pops to multi-nationals. “Wal-Mart is our largest customer in the world,” said Al Iannuzzi, Johnson & Johnson’s senior director of Worldwide Health & Safety, in our recent interview. “Their focus on sustainability helps to reinforce the importance of our initiatives to our business.”
Johnson & Johnson’s sustainability goals, explains Iannuzzi, tie “back to our Credo, the backbone of our EHS processes and everything we do: We are to be good stewards and to protect the environment and be a good corporate citizen.” As strong as the company statement is, Iannuzzi still recognizes a need to share his personal knowledge. He has just released a new book Greener Products, which is designed to help change agents across the industry spectrum leverage the best practices that have helped Johnson & Johnson and other featured companies become industry leaders.
Sustainability is not a trend or a tally, but a transformation. Like another well-worn cliché that still holds true, in order to change the world, we must begin with ourselves. Companies that welcome expressions of personal transformation will see the entire organization benefit. Thought leadership is the evidence of a committed individual and an expression of voice. Consumers are listening and are increasingly rewarding such companies with their loyalty.
Anna Clark is the author of Green, American Style and the president of EarthPeople, a consulting and communications firm that transforms organizations through profitable sustainability strategies. Anna’s ideas on sustainable business have appeared in The Christian Science Monitor, USA Today, Greenbiz.com, and Entrepreneur Radio. She also blogs on thought leadership in sustainability at www.EarthPeopleSpeak.com. Anna lives in Dallas in one of Texas’ first residences to earn a Platinum LEED-certified rating from the U.S. Green Building Council. [Read more about Anna Clark]
Join the Conversation!
January 2012 - SB Issue in Focus
With Guest Editors Andrew Winston and Chris Laszlo
How is personal and brand leadership in sustainability evolving relative to where we want to go? Are we setting the bar high enough? What is needed for sustainability to lead both to thriving business and a flourishing world? This month we take a look at both the outer (market) and inner (meaning, purpose or spiritual) dimensions of leadership and their role in driving the shift to a flourishing future.
 
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The Sustainability Leadership Report: Measuring Perception vs. RealityIn recent years, the way companies are thinking about corporate sustainability has shifted. For the most part, it had been a secondary practice centered on reporting. Now, it’s starting to influence strategic business decisions that go straight to the heart of corporate operations and brand reputation.
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Comments
All:I have recently
All:
I have recently suggested that what Walmart (and other major retailers and consumer products manufacturers, for that matter) can do in order to have beneficial impacts on the sustainability of commerce is to adopt and advocate for context-based sustainability. I referred to this idea as Supply Chain Sustainability 2.0.
This would have the effect of favoring suppliers who function in more sustainable ways, and disfavoring those who don't. Of course it would also incentivize all companies to function more sustainably, since if they want to do business with Walmart et al, that's what they'd have to do.
Now if you think large-scale manufacturing operations can function in ways that are more sustainable than small-scale ones, this idea is not for you. But if you think smaller-scale businesses can do a better job of operating sustainably than larger ones, this is your ticket -- this is what you want and need the Walmarts of the world to do.
Note that I'm not talking about eco-efficiency here, but sustainability -- in a literal sense. And anything that has the effect of favoring sustainability in such a literal sense can only be good for local if not small business. Anything that favors eco-efficiency and price reduction in the extreme can only be bad for it -- and for local economies, too, both socially and environmentally.
Regards,
Mark
Walmart in Florida
And another about Walmart hiring near there: http://www.palmbeachpost.com/money/walmart-opens-hiring-center-in-delray...
Good points
In terms of sustainable development, there is indeed a case to be made against Walmart. I prefer to shop at locally-owned stores and Whole Foods. I expect that most “super greenies” - all 16% of us - would say the same. However, another 66% of people "like" green products but won't go out of their way or spend more to buy them. This is the market that Walmart serves, i.e. Middle America.
Walmart’s suppliers, I suspect, are not much different than its consumers. They “like” green but would not on their own pay to make their operations more sustainable. I’ve talked to suppliers who tell me point blank that they don’t want to take the trouble to comply with sustainability, but they will if it makes them more competitive to do business with Walmart. In lieu of regulations or incentives, Walmart’s influence may be the “next best thing” to get companies to track their emissions and shrink their footprints. The reason I use Walmart as an example here is because “thought leadership” was a significant driver in getting this behemoth company to reorient itself - not just reluctantly but boldly - toward sustainability goals. Some of the best practices they’ve pioneered have raised the bar for other large companies across industries to become more sustainable.
From a societal perspective, is a good CSR program enough to compensate for a business expansion model that leaves so many small businesses in its wake? I don’t think so, but until we can teach more people (wish they'd drop the label “consumers”) to vote with their dollars and stop looking for the best deal in town, Walmart will continue to spread. To influence the daily decisions of the average citizen will require more thought leadership from all of us.
Your last question is a great one. How can Walmart help rejuvenate the small business community which is an important part of our economy? I would like to know the answer. Anyone?
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